Effective Date: 20-08-2025
Company: SLM Interior Decoration LLC (SLM Furniture Dubai)
At SLM Furniture Dubai, your privacy and the protection of your personal data are very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our e-commerce website https://slmfurnituresdubai.com/ in compliance with the UAE Personal Data Protection Law (PDPL – Federal Decree Law No. 45 of 2021) and other applicable regulations in the United Arab Emirates.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Data: Name, email address, phone number, billing address, and delivery address.
- Order Information: Customized product details, order history, payment information (processed securely through third-party payment gateways).
- Technical Data: IP address, browser type, device details, operating system, and cookies for analytics and website functionality.
- Communication Data: Messages, inquiries, and feedback shared via email, WhatsApp, chat, or contact forms.
2. How We Use Your Information
We use your personal data to:
- Process and fulfill your customized furniture orders.
- Deliver products to your specified address.
- Communicate regarding order updates, confirmations, and support.
- Improve our website, services, and customer experience.
- Comply with UAE laws and regulations.
- Send promotional offers or marketing updates (only with your consent).
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:
- Service Providers: With delivery companies, payment processors, and IT service providers who help us operate our business.
- Legal Obligations: When required by UAE law, government authorities, or to protect our legal rights.
- Business Transactions: In case of merger, acquisition, or sale of assets, subject to confidentiality obligations.
4. Data Storage & Security
- Your data is stored securely on servers within the UAE or trusted third-party hosting providers.
- We apply appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of personal data.
- Payment information is processed securely via third-party payment gateways; we do not store your credit/debit card details.
5. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings.
6. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill your orders,
- Provide services,
- Meet legal, regulatory, or accounting requirements.
After this period, your data will be securely deleted or anonymized.
7. Your Rights under UAE Law
As per UAE PDPL, you have the following rights regarding your personal data:
- Right to access your personal information.
- Right to correct or update your data.
- Right to request deletion of your data (subject to legal and contractual obligations).
- Right to withdraw consent to marketing communications.
- Right to restrict or object to data processing, where applicable.
To exercise your rights, please contact us at support@slmfurnituresdubai.com.
8. International Data Transfers
If your data is transferred outside the UAE, we ensure it is protected in accordance with UAE data protection laws and handled securely.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., payment gateways, social media). We are not responsible for the privacy practices of these websites.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to comply with UAE regulations or to reflect changes in our business practices. Updated policies will be posted on our website with the revised effective date.
11. Contact Information
For any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us:
SLM Interior Decoration LLC (SLM Furniture Dubai)
Email: support@slmfurnituresdubai.com
Dubai, United Arab Emirates